Call 865-524-0319 to schedule a CAC Transit ride. Riders must schedule 11:00 a.m. the day before their appointment.

CAC Transit Program

Moving People…Changing Lives

Knox County CAC Transit provides access to community resources and services for Knoxville-Knox County residents who have no means of transportation by providing safe transportation services.

Knox County CAC Transit provides accessible, demand response public transportation services to the residents of Knox County who live within Knox County outside the City of Knoxville, to those individuals who live within the City of Knoxville outside the KAT service area, and to those city residents who are not served by he KAT fixed route system, including those who live too far from a bus stop or who’s destination in not within the KAT service area.

  • Transportation is provided to medical appointments, grocery shopping and other essential errands.
  • Transportation is provided to employment and training 24/7, however, funding is limited.
  • Lift-equipped vehicles available.
  • Riders must be scheduled by no later than 11:00 a.m. the day before your appointment. Office hours for scheduling are Monday-Friday between 8:00 a.m. – 4:45 p.m.
  • Transportation Fares: $2.00 each way
ADA Complaint Procedures
Title VI Complaint Forms and Procedures
DBE Goal FY2024-2026

Volunteer Assisted Transportation

It’s More Than Just a Ride!

CAC’s Volunteer Assisted Transportation is a non-profit, volunteer-driven program dedicated to providing accessible and affordable transportation services to Knox County seniors and people with disabilities who require aid and assistance to travel safely.

Volunteer drivers provide one-on-one assisted transportation to the frail, and mobility challenged. These individuals require aid and assistance to their destinations, during their outings, and back to their residence(s). VAT not only provides transportation to medical appointments, and the grocery store but we also provide pharmacy pick-up, transportation to social events, senior centers, activities and so much more.

The VAT program is a vital resource to our senior population. VAT assists our local seniors to stay more active, independent and healthy. Won’t you consider donating to Volunteer Assisted Transportation program and help our local seniors thrive by having a Better Quality of Life.

Where the Program Goes
  • Doctor Appointments
  • Grocery shopping
  • Prescription pickup
  • Other important appointments
  • Social and recreational tips
  • Anywhere in Knox County
  • Out-of-county trips on a case-by-case basis
Ride Fares
  • $3.00 one way (in Knox County)
  • $6.00 roundtrip (multiple stops permitted)
  • Out-of-county fares vary
Service Availability

Transportation is dependent on the availability of a volunteer driver and vehicle on the day and time that the rider needs it. Anytime the program staff are able to match a volunteer driver and vehicle with a rider’s request, the ride will be provided. Transportation is not limited to “regular” business hours. Available weeknights and weekends based on volunteer availability.

How to Apply

  • Contact Volunteer Assisted Transportation at (865) 673-5001
  • Complete a rider application
  • Eligibility will be determined based on an individual assessment
  • Once determined eligible, riders may call the program to place ride requests and receive services.

Help your neighbors get out and about!

Volunteer Drivers Needed

Volunteers use Agency-owned vehicles (and gas) to assist people who might otherwise not be able to leave their homes. Must be 21 years of age and have an excellent driving record.

  • Must possess a valid driver’s license and good driving record
  • Must be 21 years of age and have at least 3 years of driving experience
  • Be able to pass background check, drug test and physical exam
  • Desire to assist individuals with special transportation needs
Driver training includes (all fees paid by the program)
  • CPR and first-aid certification
  • AAA or AARP Driver Improvement Program
  • Passenger assistance techniques
  • Vehicle orientation
Volunteer Benefits:
  • Satisfaction of helping others
  • Accomplishment in providing a much-needed community service
  • Developing new friendships with Riders and other Volunteers
  • Flexible Scheduling – Agency Vehicles Provided
  • FREE Training Provided
Funding Sources

This project is funded under an agreement with the Federal Transit Administration and the Tennessee Department of Transportation and is administered by the Knoxville Regional Transportation Planning Organization. Retired and Senior Volunteer Program (RSVP) members participate as volunteer drivers.