Need Help?
Many of the messages we receive are related to housing support, utility assistance, career services, and aging services. If you are looking for help in one of these areas, please start with the options below so we can connect you to the right program more quickly.
Housing Support
For help with eviction prevention or housing assistance, please visit our Get Assistance page or Social Services page to learn more about available programs and next steps.
Email: megan.lappas@knoxcac.org
Utility Assistance / LIHEAP
For help with heating or cooling bills, please visit our Utility Assistance page for LIHEAP information, eligibility details, application instructions, and in-person assistance information.
Email: amie.whitworth@knoxcac.org
Career Support
For help with resume preparation, job search support, training, or other employment services, please visit our Workforce Development / Get Assistance page to learn more about available supports.
Email: ray.abbas@cacwfc.org
Aging Services
For help with services for older adults and caregivers, please visit our Office on Aging page to learn more about available programs and supports, including information and benefits, caregiver resources, transportation, nutrition services, and other assistance.
Email: dottie.lyvers@knoxseniors.org
Media and Public Information
For media or public information requests, please contact: deisha.finley@knoxcac.org
Ross Building
2247 Western Avenue
Knoxville, TN 37921
Phone: (865) 546-3500
Fax: (865) 546-0832
Chief Executive Officer: misty.goodwin@knoxcac.org
Media Contact: deisha.finley@knoxcac.org
Mailing Address:
P.O. Box 51650, Knoxville, TN 37950-1650
Office Hours:
Monday through Friday, 8:00 AM to 4:45 PM
CAC Satisfaction Survey
We want to hear from you!
Is there someone who went above and beyond that you want to give a shout? Do you want to recognize the importance of a particular program? Do you have feedback on how we could make your experience even better?
Use the button below to access our client satisfaction survey.


